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Release Date: 07.23.2017 | Location: All Metro Atlanta | Organization: Sally Williamson & Associates

Career Opportunity: Sally Williamson & Associates

Job Title: Client Experience Coordinator

Company Overview:
Sally Williamson & Associates (SW&A) is a leading resource for improving the impact of spoken communications. SW&A works with Fortune 500 companies to develop leaders at all levels and to strengthen communication influence and impact across an organization. We do this through training programs and coaching that builds on two fundamental components of effective communication – content and style.

We believe everyone can influence with communication, but it’s a learned skill and one that we’ve been helping leaders and their teams strengthen for over 30 years. Clients include Cox Enterprises, Delta Air Lines, Kaiser Permanente, Intuit, SunTrust Bank, UPS and The Walt Disney Company.

Founder, Sally Williamson, is also the author of two books: The Hidden Factor: Executive Presence and Leading Executive Conversations.

Job Description:
The Client Experience Coordinator supports the overall learning experience for our clients. In this role, the individual will work closely with SW&A instructors and will coordinate client activities and communications, program development, delivery and logistics.

In this role, the Client Experience Coordinator will also support the sales and marketing activities of the firm.

Training Program Support:

  • Internal and external contact person for program prep and logistics – pre and post program
  • Write and deliver program communications to SW&A client and program participants
  • Revise and prepare materials for each program – attendee handouts, workbooks, PPT presentations, instructor materials
  • Program logistics – room specifications, equipment needs, catering, set-up, break-down
  • Program evaluations – creation, compilation and delivery
  • Conduct research on topics or background for programs
  • Video development and editing

Marketing and Sales Support:

  • Help coordinate thought leadership and monthly articles
  • Support social media initiatives
  • Assist with copywriting, editing and proofreading
  • Support lead generation efforts and identify new leads monthly using SW&A tools and resources
  • Assist with website updates and analytics

Required Qualifications:

  • Bachelor’s Degree in Human Resources, Communications, PR, Marketing or sufficient on-the-job experience
  • 2-5 years of work experience
  • Personal presence and confidence in an executive setting
  • Strong problem solving, conceptual, organizational and collaborative skills
  • Demonstrated project management experience in organizing, planning and executing projects
  • Highly self-motivated and driven
  • Strong written, verbal, presentation and interpersonal communication skills
  • Ability to balance competing priorities, complex situations and tight deadlines in a fast-paced environment
  • Proficiency with MS Office

Preferred Qualifications:

  • Experience with Salesforce, Wordpress, web analytics
  • Experience with graphic design, Adobe
  • Experience with social media tools and campaign development
  • Ability to travel as needed

Please send resumes to

Contact Info

Contact Name: Human Resources

Company: Sally Williamson & Associates